Getting Started
How do I create an account?
Registration is simple — click "Get Started", fill in your details, and verify your email. You can be investing within minutes.
Is there a minimum investment?
Yes. The minimum investment depends on the AI bot package you choose. Our entry-level APEX bot starts at $200.
Do I need crypto experience?
Not at all. Our platform is designed to be intuitive for beginners, while offering advanced analytics for experienced traders.
Deposits & Withdrawals
What cryptocurrencies can I deposit?
We accept USDT (TRC20 and BEP20), Bitcoin (BTC), and Ethereum (ETH).
How long do deposits take?
Deposits are typically confirmed within 10–60 minutes depending on the blockchain network and current congestion.
When can I withdraw my profits?
Profits accumulate daily in your trading balance. Once an investment cycle completes, your principal + profits move to your withdrawal balance, which you can withdraw at any time.
Is there a withdrawal fee?
A small network fee applies to all withdrawals. The exact percentage is shown in your account settings and on the withdrawal page before you confirm.
What are the minimum and maximum withdrawal amounts?
Minimums and maximums depend on the coin and your account tier. These are displayed on the withdrawal page.
AI Bots & Returns
How are daily profits calculated?
Daily profit = investment amount × daily percentage rate for your chosen package. Profits are credited to your trading balance every 24 hours.
What happens when my bot cycle ends?
When a bot cycle completes, your principal investment plus all accrued profits are automatically transferred to your withdrawal balance.
Can I run multiple bots simultaneously?
Yes! You can activate as many bots as you like across different packages, as long as you have sufficient balance.
Are the returns guaranteed?
AI trading involves inherent market risk. Our bots are designed for consistent performance, but all investments carry risk. Please review our Risk Disclosure before investing.
Security & KYC
How is my account secured?
We use industry-standard AES-256 encryption, CSRF protection, rate limiting, and optional two-factor authentication (2FA).
Why do I need to complete KYC?
KYC (Know Your Customer) verification is required for higher withdrawal limits and is part of our commitment to regulatory compliance.
What documents are required for KYC?
A government-issued ID (passport, national ID, or driver's license) and a selfie holding the document.
How long does KYC verification take?
Typically 24–48 hours on business days.
Referrals
How does the referral program work?
Share your unique referral link. When someone registers and makes their first deposit, you earn a bonus percentage of their deposit credited to your main balance.
What is the referral bonus percentage?
The referral bonus is displayed on your referrals page and is subject to change. Check the current rate in your dashboard.
Is there a limit to how many people I can refer?
No limit! Refer as many people as you like and earn bonuses for each qualifying deposit.